Privacy Policy隐私权政策

1. Introduction

This Privacy Policy explains how Reverse Diabetes Asia ("we", "us", "our", or "this website") collects, uses, and protects personal information when you visit reversediabetes.asia. This policy is prepared in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and, where applicable, references obligations under Singapore's PDPA and the EU General Data Protection Regulation (GDPR).

By using this website, you consent to the practices described in this policy.

1. 前言

本隐私权政策说明 Reverse Diabetes Asia("我们"、"本网站")在您访问 reversediabetes.asia 时如何收集、使用和保护您的个人信息。本政策依据马来西亚《2010 年个人资料保护法》(PDPA) 制定,并在适用情况下参考新加坡 PDPA 和欧盟《通用数据保护条例》(GDPR) 的相关义务。

使用本网站即表示您同意本政策所述的做法。

2. Who We Are

Reverse Diabetes Asia is an independent health education platform based in Malaysia. For matters relating to your personal data, contact us at info@reversediabetes.asia.

2. 关于我们

Reverse Diabetes Asia 是一个总部位于马来西亚的独立健康教育平台。有关您个人数据的事宜,请联系 info@reversediabetes.asia。

3. Information We Collect

We collect the following categories of information:

3.1 Information you provide directly

• Email address, if you contact us
• Any information you voluntarily send us via email

3.2 Information collected automatically

• IP address and approximate location (country/city)
• Browser type, device type, operating system
• Pages visited, time spent, referring website
• Standard server log data

3.3 Cookies and analytics

• We may use cookies and third-party analytics tools (such as Google Analytics) to understand website usage
• These tools collect anonymised usage data and do not identify you personally

We do not collect: names, phone numbers, addresses, payment information, medical records, health data, or diabetes diagnoses through this website.

3. 我们收集的信息

我们收集以下类别的信息:

3.1 您主动提供的信息

• 邮箱地址(如您联系我们)
• 您通过邮件自愿发送给我们的任何信息

3.2 自动收集的信息

• IP 地址及大致位置(国家/城市)
• 浏览器类型、设备类型、操作系统
• 访问的页面、停留时间、来源网站
• 标准服务器日志数据

3.3 Cookies 与分析

• 我们可能使用 Cookies 和第三方分析工具(如 Google Analytics)以了解网站使用情况
• 这些工具收集匿名使用数据,不会识别您个人身份

我们不通过本网站收集:姓名、电话号码、地址、支付信息、医疗记录、健康数据或糖尿病诊断信息。

4. How We Use Your Information

We use collected information only for:

• Responding to inquiries you send us by email
• Understanding how visitors use the website to improve content
• Ensuring website security and preventing abuse
• Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. 我们如何使用您的信息

我们仅将收集的信息用于:

• 回复您通过邮件发送的咨询
• 了解访问者如何使用网站以改进内容
• 保障网站安全,防止滥用
• 遵守法律义务

我们不会为营销目的向第三方出售、出租或交易您的个人信息。

5. Sharing With Editorial Partners

If you choose to contact our editorial partner (Dr Julie Ng) through information provided on this website, any personal or medical information you share with her is governed by her own privacy practices, not this policy. We do not automatically share visitor data with editorial partners.

5. 与编辑合作伙伴分享

如您选择通过本网站提供的信息联系我们的编辑合作伙伴(Dr Julie Ng),您与她分享的任何个人或医疗信息受她自身的隐私实践管辖,而非本政策。我们不会自动将访问者数据分享给编辑合作伙伴。

6. Third-Party Services

This website uses the following categories of third-party services:

• Analytics providers (e.g. Google Analytics)
• Content delivery networks (e.g. Unsplash for images, CDN-hosted scripts)
• Search engines (Google Search Console verification)

Each of these providers has their own privacy policies. We recommend reviewing them.

6. 第三方服务

本网站使用以下类别的第三方服务:

• 分析提供商(如 Google Analytics)
• 内容分发网络(如图片来源 Unsplash、CDN 托管脚本)
• 搜索引擎(Google Search Console 验证)

以上每个提供商均有各自的隐私政策,建议您自行查阅。

7. Data Retention

• Email correspondence: retained for up to 24 months, then deleted
• Server logs: retained for up to 12 months
• Analytics data: retained according to the provider's default settings

7. 数据保留

• 邮件通信:保留最长 24 个月后删除
• 服务器日志:保留最长 12 个月
• 分析数据:按提供商默认设置保留

8. Your Rights Under PDPA

Under the Malaysian PDPA 2010, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent to data processing
• Lodge a complaint with the Malaysian Personal Data Protection Commissioner

To exercise any of these rights, email us at info@reversediabetes.asia. We will respond within 21 days as required by PDPA.

GDPR (EU visitors): You additionally have the right to data portability and the right to object to processing under GDPR Article 21.

Singapore PDPA: You have equivalent rights under Singapore's PDPA and may contact the Personal Data Protection Commission (PDPC) of Singapore if unresolved.

8. 您在 PDPA 下的权利

根据马来西亚 PDPA 2010,您有权:

• 查询我们持有的关于您的个人数据
• 更正不准确的个人数据
• 删除您的个人数据
• 撤回对数据处理的同意
• 向马来西亚个人资料保护专员署投诉

如需行使上述任何权利,请发邮件至 info@reversediabetes.asia。我们将按 PDPA 要求在 21 天内回复。

GDPR(欧盟访问者): 您在 GDPR 下额外享有数据可携权和依据第 21 条反对处理的权利。

新加坡 PDPA: 您在新加坡 PDPA 下享有等同权利,如未获解决可联系新加坡个人资料保护委员会 (PDPC)。

9. Cookies

This website uses:

• Essential cookies — required for the website to function
• Analytics cookies — measure how the website is used
• No advertising cookies — we do not run advertising or retargeting

You can disable cookies in your browser settings. Doing so may affect some website features.

9. Cookies

本网站使用:

• 必要 Cookies —— 网站正常运行所需
• 分析 Cookies —— 衡量网站使用情况
• 无广告 Cookies —— 我们不运行广告或再营销

您可在浏览器设置中禁用 Cookies,但可能影响部分网站功能。

10. Children's Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it.

10. 儿童隐私

本网站不面向未满 18 岁人士。我们不会有意收集未成年人的个人信息。如您认为未成年人向我们提供了个人信息,请联系我们,我们将予以删除。

11. Data Security

We implement reasonable technical and organisational measures to protect personal information. However, no transmission over the internet is 100% secure. You share information with us at your own risk.

11. 数据安全

我们实施合理的技术与组织措施以保护个人信息。然而,互联网传输并非 100% 安全。您在与我们分享信息时须自行承担风险。

12. International Transfers

If you access this website from outside Malaysia, your information may be transferred to and processed in Malaysia. By using this website, you consent to this transfer.

12. 跨境传输

如您从马来西亚境外访问本网站,您的信息可能会被传输至马来西亚并在境内处理。使用本网站即表示您同意此项传输。

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates the latest revision. Continued use of the website after changes constitutes acceptance.

13. 政策变更

我们可能定期更新本隐私权政策。顶部"最后更新日期"注明最新版本。政策变更后继续使用本网站即视为接受变更。

14. Governing Law

This Privacy Policy is governed by Malaysian law. Disputes shall be subject to the exclusive jurisdiction of the courts of Johor Bahru, Malaysia.

14. 适用法律

本隐私权政策受马来西亚法律管辖。争议应受马来西亚新山法院的专属管辖。

Contact

For all privacy-related questions or requests, email info@reversediabetes.asia.

联系我们

如有任何隐私相关问题或请求,请发邮件至 info@reversediabetes.asia。